Last updated: Nov 12, 2025
These Terms of Service (the "Terms") govern your access to and use of the products and services provided by Supernovation, Inc. and its subsidiaries and affiliates ("Supernovation," "we," "our," or "us"), including our websites, mobile and web applications (including Umaya), social media pages, and any other online services that link to or reference these Terms (collectively, the "Services").
By using the Services, you agree to be bound by these Terms.
1. Agreement to Terms
Please read these Terms carefully. By accessing or using the Services, you:
Confirm that you have read and understand these Terms;
Agree that these Terms form a binding agreement between you and Supernovation; and
Agree to comply with them.
IMPORTANT ARBITRATION NOTICE: Except where prohibited by law and as described in Section 16, you and Supernovation agree that most disputes will be resolved individually through binding arbitration, and not in court and not as part of a class action or similar proceeding.
If you do not agree to these Terms, do not access or use the Services.
2. Additional Terms
Some Services, features, or promotions may be subject to separate or additional terms, policies, or guidelines ("Additional Terms"). These may include, for example:
Terms for gift cards or promotional codes;
Terms for employer- or plan-sponsored access; or
Terms for specific features or programs within Umaya.
When Additional Terms apply, they form part of your agreement with us. If there is a conflict between the Additional Terms and these Terms, the Additional Terms will control for the specific Service or feature, unless we clearly state otherwise.
3. Use of the Services
3.1 Eligibility
You must be at least 16 years old to use the Services.
If you have not reached the age of legal majority where you live, you may only use the Services if your parent or legal guardian has reviewed these Terms and agrees that you may use the Services under their supervision.
If you are a parent or legal guardian and you allow a minor to use the Services, you accept these Terms on their behalf and are responsible for their use of the Services.
3.2 Account Registration and Security
Some parts of the Services require an account.
You agree to:
Provide accurate and up-to-date registration information;
Keep your login credentials confidential;
Promptly update your account information if it changes; and
Notify us immediately of any unauthorized use of your account or any security breach by emailing [email protected].
To the extent permitted by law, you are responsible for all activity under your account. You agree not to create a new account if we have previously suspended or closed your account, unless we explicitly authorize you to do so in writing.
4. Subscriptions and Promotional Offers
This section applies if you access paid features of the Services, including Umaya Premium.
4.1 Recurring Subscriptions
If you purchase a recurring subscription ("Recurring Subscription") to Umaya Premium:
Your subscription will automatically renew at the end of each subscription term (for example, monthly or annually), unless you cancel in accordance with Section 4.3.
You authorize Supernovation to charge your chosen payment method at the start of each renewal term for the then-current subscription price plus applicable taxes and fees.
If we are unable to charge your payment method, you remain responsible for any unpaid amounts and your access to Umaya Premium may be suspended or terminated.
4.2 Family or Group Plans
We may offer plans that allow a primary account holder to share access to Umaya Premium with additional users (for example, family or group plans).
The primary account holder must be at least 18 years old (or the age of majority in their jurisdiction).
If minors are invited to such a plan, a parent or legal guardian must be the primary account holder and is responsible for those users' activity on the Services.
4.3 Cancellation of Recurring Subscriptions
To avoid being charged for a subsequent subscription period:
You must cancel your Recurring Subscription at least 24 hours before the end of your current billing period.
Depending on how you purchased your subscription:
If you purchased directly from Supernovation (e.g., via our website), you can manage or cancel your subscription at https://umaya.ai/manage-subscription.
If you purchased through an app store or other third party, you must cancel directly through that third party's account settings.
Only the primary account holder can cancel a family or group plan.
If you cancel:
You generally will not receive a refund for amounts already paid, unless required by applicable law; and
You will continue to have access to Umaya Premium until the end of your current billing period.
If you need help with cancellation, you can contact us at [email protected].
4.4 Changes to Subscriptions
We may modify subscription offerings, including pricing and features. If we make material changes (such as a price increase or substantial feature changes):
We will provide notice in advance (for example, via email or in-app notification); and
If you do not agree to the changes, you may cancel your subscription as described above. Continued use after the changes take effect means you accept the updated terms.
4.5 Promotional Offers
We may provide trials, introductory discounts, or other promotional offers ("Promotional Offers").
Each Promotional Offer may be subject to specific terms ("Offer Terms") that will be presented with the offer.
Unless otherwise stated in the Offer Terms, Promotional Offers are typically available only to new Umaya Premium customers, or to certain past subscribers, as specified.
We determine Promotional Offer eligibility at our discretion and may modify or discontinue any Promotional Offer at any time.
If a Promotional Offer requires a payment method:
You must provide a valid payment method to enroll; and
At the end of the promotional period, unless you cancel at least 24 hours before it ends, you authorize us to begin billing your payment method at the then-current standard subscription rate plus applicable taxes on a recurring basis.
4.6 Lifetime Subscriptions
We may offer a "lifetime" subscription to Umaya Premium for a single account.
"Lifetime" refers to the ongoing life of the Umaya Premium service, not your personal lifetime.
The Services may change, and features available when you purchase a lifetime subscription may be modified, replaced, or removed over time.
New services or features that we introduce later may not be included in a lifetime subscription unless expressly stated.
Lifetime subscriptions are personal and non-transferable and may not be sold or shared beyond what the plan explicitly allows.
4.7 Access Through Third Parties (e.g., Employers, Health Plans)
You may receive access to Umaya Premium through an arrangement between Supernovation and a third party, such as:
Your employer,
A health plan, or
Another sponsoring organization.
In such cases:
You must follow your organization's instructions for activating and maintaining access.
Additional terms may apply between you and that organization.
Your access may automatically terminate when we are notified that your eligibility under the organization's program has ended.
5. Other Payment Terms
5.1 Payment Methods
When you purchase a subscription, gift card, or any other item through the Services, you agree to:
Provide a valid and current payment method that we accept; and
Authorize Supernovation to charge that method for the purchase price, plus any applicable taxes and fees.
Transactions are not binding on Supernovation until we accept and confirm them. We may, where allowed, update your stored payment method using information from our payment processors, and you authorize us to continue charging the updated method.
You are responsible for any additional fees your payment provider may charge.
5.2 Disputes and Chargebacks
If you have a concern about a charge or transaction made through the Services:
Please contact us first at [email protected] so we can attempt to resolve the issue.
You should not initiate a chargeback or reversal through your payment provider unless you have made a reasonable attempt to resolve the matter with us or as otherwise allowed by law.
We may:
Request identity verification or additional information related to a transaction; and
Decline or cancel purchases if we suspect fraud, if your payment method is declined, or for other lawful reasons.
5.3 Refunds
Unless otherwise required by applicable law or expressly stated in writing:
All payments are non-refundable; and
We generally do not provide partial or prorated refunds if you cancel before the end of your subscription period.
5.4 Future Functionality
Your decision to purchase any Services is not contingent on:
Any public statements or communications by Supernovation regarding future features or content; or
The delivery of any specific future functionality or roadmap item.
6. Ownership & User Content
6.1 Our Rights in the Services
As between you and us, Supernovation and its licensors own all rights, title, and interest in and to the Services, including:
Software, design, text, graphics, images, audio, video, and other content;
All trademarks, logos, and brand elements; and
All related intellectual property rights.
The Services are protected by intellectual property and other laws. You agree not to remove, alter, or obscure any proprietary notices on or in the Services.
Except as expressly allowed in these Terms or with our prior written permission, you agree not to copy, reproduce, modify, adapt, create derivative works of, distribute, transmit, publicly display, publicly perform, or otherwise exploit any portion of the Services.
6.2 License to Use the Services
Subject to these Terms, Supernovation grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
Access and use the Services for your personal, non-commercial purposes (unless we approve other uses in writing); and
Download and use our mobile applications on devices you own or control.
This license does not include any right to:
Resell or commercially exploit the Services;
Collect or use any data, content, or information from the Services through automated means;
Use the Services in any way that violates applicable law or these Terms.
7. Prohibited Conduct
You agree not to:
Use the Services in any way that violates any applicable law or regulation;
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
Interfere with or disrupt the Services or servers or networks connected to the Services;
Attempt to gain unauthorized access to any portion of the Services, other users' accounts, or any systems or networks connected to the Services;
Use any robot, spider, scraper, or other automated means to access the Services for any purpose;
Introduce any viruses, trojan horses, worms, logic bombs, or other harmful material;
Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising the Services;
Remove, circumvent, disable, damage, or otherwise interfere with security-related features or features that enforce limitations on use;
Use the Services to harass, abuse, or harm another person;
Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
8. Third-Party Services and Links
The Services may contain links to third-party websites, applications, or services that are not owned or controlled by Supernovation.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. You acknowledge and agree that Supernovation shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party services.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, SUPERNOVATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
SUPERNOVATION DOES NOT WARRANT THAT:
THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE;
ANY ERRORS IN THE SERVICES WILL BE CORRECTED.
Important: The Services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Umaya is a wellness tool and should not replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SUPERNOVATION, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR:
ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
ANY LOSS OF PROFITS, REVENUE, DATA, OR USE;
ANY DAMAGE ARISING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SUPERNOVATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL SUPERNOVATION'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT YOU PAID TO SUPERNOVATION IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify, defend, and hold harmless Supernovation, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
Your use of or inability to use the Services;
Your violation of these Terms;
Your violation of any rights of another party;
Any content you submit, post, or transmit through the Services.
12. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination:
Your right to use the Services will immediately cease;
All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Subject to the arbitration provisions in Section 16, any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco County, California, and you consent to personal jurisdiction in those courts.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion.
If we make material changes:
We will provide notice by updating the "Last updated" date at the top of these Terms;
We may also notify you via email or through the Services;
Your continued use of the Services after any changes constitutes acceptance of the new Terms.
If you do not agree to the new Terms, you must stop using the Services.
15. General Provisions
15.1 Entire Agreement
These Terms, together with any Additional Terms and our Privacy Policy, constitute the entire agreement between you and Supernovation regarding the Services.
15.2 Waiver and Severability
No waiver by Supernovation of any term or condition shall be deemed a further or continuing waiver of such term or any other term.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15.3 Assignment
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
15.4 Force Majeure
Supernovation shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, strikes, or internet service failures.
16. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
16.1 Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute informally by contacting you via email.
If a dispute is not resolved within 60 days of submission, you or Supernovation may bring a formal proceeding.
16.2 Binding Arbitration
Except where prohibited by law, you and Supernovation agree that any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration on an individual basis, rather than in court.
The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
You and Supernovation agree that:
The arbitration will be held in the county where you reside or in San Francisco County, California;
The arbitrator may award any relief that a court could award, including attorneys' fees when authorized by law;
The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
16.3 Class Action Waiver
YOU AND SUPERNOVATION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Unless both you and Supernovation agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
16.4 Exceptions
Either party may bring a lawsuit in court in the following circumstances:
To enforce or protect intellectual property rights;
For claims of piracy or unauthorized use;
To seek injunctive or other equitable relief;
In small claims court if the claim qualifies.
16.5 Opt-Out
You may opt out of this arbitration agreement by sending written notice to Supernovation at [email protected] within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of this arbitration agreement.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Supernovation, Inc.
Email: [email protected]