My payment went through, but my membership isn’t active. What should I do?

If your payment was successful but your Umaya membership hasn’t been activated, please open the app and go to the 'Membership Center' page. Then, tap the 'Restore Purchase' button at the bottom of the screen to manually sync your purchase information. Make sure you are logged in with the same Apple ID or account that was used to make the purchase. If the issue persists, please contact customer support and provide a screenshot of your payment record for assistance.